At The Social Hub Hotel Rooms, we are committed to protecting your privacy and ensuring a safe and secure experience whenever you interact with our services, website, or facilities. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
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Personal Details: Name, email, phone number, postal address, and identification documents (if required).
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Booking Information: Room preferences, check-in/check-out dates, number of guests, payment information.
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Technical Information: IP address, device type, browser, cookies, and usage data when using our website or Wi-Fi services.
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Guest Services: Requests, inquiries, and service feedback shared during your stay.
2. How We Use Your Information
Your information is used for the following purposes:
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To confirm and manage room bookings.
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To personalize guest experiences and provide tailored services.
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To process payments and manage billing.
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To communicate with you regarding bookings, updates, and promotional offers.
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To improve our website, customer service, and hotel amenities.
3. Information Sharing
We do not sell or rent your personal information. We may share limited data with:
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Service providers (e.g., payment gateways, housekeeping staff) who help operate our services.
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Legal authorities, if required by law or to protect the rights and safety of guests and staff.
4. Data Security
We implement the latest industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encrypted payment systems, secure databases, and restricted access policies.
5. Your Rights
You have the right to:
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Access and review your personal data.
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Correct inaccuracies in your information.
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Request data deletion (as permitted by law).
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Withdraw consent for marketing communications.
Requests can be made by contacting our front desk or emailing [thesocialhubpods@gmail.com].
6. Cookies & Website Usage
Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Policy Updates
We may revise this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.
Conclusion
Your trust is important to us. The Social Hub Hotel Rooms is dedicated to maintaining your privacy and ensuring a transparent and secure hospitality experience. By using our services, you consent to the terms of this Privacy Policy. If you have any questions or concerns, please contact our team at [+91 7397 260 932].